Terms & Conditions
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Agreement
These Terms apply to TekVwa Properties (the “Platform”) operated by Tekvwa IT Solutions LTD, Nigeria. By creating an account, listing a property, or using messaging or payments on the Platform, you agree to these Terms and our Privacy Policy.
Eligible use
You must provide accurate identity and contact details where we request them for verification or compliance. Registering as a landlord or tenant requires a valid National Identity Number (NIN), which we verify against Nigeria's identity database; we store only a masked reference to your NIN, never the number itself. Listings and messages must be lawful and must not impersonate others, misrepresent property facts, harass users, or distribute malware.
Listing verification
Before a landlord's listing is approved, our team reviews at least one ownership document the landlord uploads — such as a Certificate of Occupancy, a Deed of Assignment, or a Letter of Authority accompanied by a supporting title document. This review confirms a document was provided and appears to relate to the property; it is not independent legal or title verification, and TekVwa does not guarantee that any landlord is the true or sole owner of a listed property. If the name on a landlord's identity verification, payout account, or ownership documents doesn't match, we may flag the account for further review before or after a listing goes live.
Subscriptions and fees
Fees are shown during registration/checkout. Renewal, trials, refunds, or billing disputes follow the FAQs and notices we publish at checkout and by email unless a separate written agreement expressly states otherwise.
Listings & conduct
Landlords submit listings subject to the ownership-document review described above. Tekvwa IT Solutions LTD does not endorse any listing; tenancy and rent terms are principally between landlords and tenants. You keep any copies of tenancy discussions you need—the Platform is not a substitute for qualified legal advice.
Property viewings
When you book a viewing through the Platform, the tenant receives a one-time code shortly before the scheduled time. Showing this code to the landlord at the viewing, and having the landlord confirm it in the app, is how we record that a viewing took place. This check-in record may be used to resolve disputes about whether a viewing happened and, where relevant, as evidence under the Off-platform circumvention section below.
Rent Agreements & payments
Landlords and tenants may formalize a tenancy through a Rent Agreement started on the Platform, either paid and signed entirely in-app (the In-App route) or generated in-app but paid and completed outside the Platform (the Off-Platform route). Rent Agreement fees are a small percentage of the rent amount, shown before you pay or generate the agreement, and are set higher for the Off-Platform route than the In-App route. Whichever route you use, the agreement is only complete once both parties verify a one-time code confirming their signature.
For the In-App route, rent payments are processed through Paystack, which automatically splits each payment between the landlord's own bank account (via a linked Paystack Subaccount) and TekVwa's platform fee. TekVwa does not hold, custody, or control tenant rent money at any point — Paystack settles the landlord's share directly to the landlord's account on its own schedule.
For the Off-Platform route, the landlord separately confirms, at their own responsibility, that rent was received outside the Platform; TekVwa has no visibility into and makes no representation about that transfer.
Committing to an agreement — by paying in-app or by the landlord confirming off-platform rent — reserves the property for that tenancy and closes out other pending viewing requests or draft agreements on the same property; the first party to complete this step secures the property.
Once an agreement is fully signed, either party may upload move-in condition photos, and the tenant may confirm move-in once both parties have done so. This confirmation record is separate from, and does not override, the lease start date stated in the agreement itself.
Off-platform circumvention
TekVwa earns its fees by connecting landlords and tenants and helping them complete a tenancy — the agreement, the rent payments, or both — through the Platform. If you use a listing, introduction, or contact made available to you through TekVwa to arrange a tenancy for a specific property, and you and the other party then complete that tenancy outside the Platform for the purpose of avoiding TekVwa's fees, you agree to pay TekVwa liquidated damages of ₦150,000 (if you are the landlord) or ₦100,000 (if you are the tenant) per property. This amount represents our genuine estimate of the fees, administrative costs, and lost revenue TekVwa incurs when a tenancy we facilitated is deliberately completed off-platform — it is not a penalty for its own sake. It applies in addition to, not instead of, any fee already owed for a Rent Agreement started on the Platform.
TekVwa may pursue recovery of this amount directly, including through legal proceedings. To support this, we keep a timestamped record — including the date, time, and IP address — of your acceptance of these Terms each time they materially change, which we may use as evidence that you agreed to this section.
Trust & Safety
We monitor for signs of platform misuse — such as contact details shared in messages, verification mismatches, or a viewing that goes quiet without explanation — and any user can report a safety concern or emergency directly through the Platform. Reports are reviewed by our team, who may reach out, dismiss the report, or take account action depending on what we find. Reporting a false emergency or safety concern in bad faith is itself a violation of these Terms.
Account suspension
We may suspend or terminate access to the Platform for accounts that violate these Terms, provide false verification information, or are the subject of a substantiated Trust & Safety report, with or without notice depending on severity. This is in addition to, not instead of, any other remedy available to us under these Terms or law.
Liability
To the fullest extent permitted by Nigerian law, the Platform is offered “as is.” We exclude liability for indirect losses, loss of profit, or claims arising purely from dealings between landlords and tenants, except where we cannot exclude liability by statute.
Changes
We may update these Terms. Material updates will be reflected on this page; the Effective date aligns with API metadata from GET /api/legal/summary when published alongside this document.